Africa - In the wake of recent economic difficulties, tradeshows all over the world have suffered with low attendance and exhibitor participation. The situation has been no different in Africa, leaving Roland’s African marketing team without its traditional forum for meeting and communicating with many customers.
“Tradeshows have been an important part of our marketing mix, allowing us to work with customers one-on-one and inspire their creativity with our real business solutions,” said Bob Glenister at a recent Roland Africa team meeting. “Recently, we have realized that we need a new approach and a new way to take our message directly to the customer.” The team decided it was time for a road show.
The Roland Africa Road Show was launched in South Africa in January 2009 with two vans filled with Roland machines, samples and marketing materials. Thirteen different events in 15 days covering over 1562 miles (2,500 km) were held throughout South Africa with the help of the dealers in each area. The South African Road Show generated tremendous excitement among customers and inspired the team to reach for a still more difficult goal: Conquering the road less traveled.
In June 2009, just two weeks before the Dar es Salaam International Trade show (a major exhibition in Tanzania), the team planned the Road Show’s second phase, this time through East Africa. They purchased a forty-foot freight container, rigged it with a crane and generators, and included marketing materials and samples. “Mission Impossible,” as it came to be known, would attempt to cover 2486 miles (4000 km) in two months on roads that don’t really exist. Dealer support would prove critical.
The schedule was packed. The container was first delivered to Dar es Salaam (Tanzania) and then transported to each of its stops

on the tour including Arusha (Tanzania), Nairobi (Kenya), Kisumu (Kenya), Kampala (Uganda), Mbarara (Uganda), Kigalie (Rwanda), Windhoek (Namibia), Oshikati (Namibia), Rundu (Namibia), Walvis (Namibia), and finally to Port Louis (Mauritius) in November 2009 for the last event of the year. Customers in each location had the opportunity to meet the Roland team and explore all the creative possibilities supported by Roland technology.
The second Road Show was also a hit. “We have been surprised by the rapid sales growth in the regions we visited. We have seen a 400% increase in sales in these regions,” said Glenister.
The road shows were so successful, in fact, that a third phase is currently in the works in the form of a mobile demo facility to be deployed in April 2010. This $300,000 “traveling circus on steroids and technology” as it has been called will offer a 1,543 sq. ft. (144 sq. meter) demonstration unit that can be shipped from one location to the next. This container is permanently equipped with every piece of Roland equipment and will visit 29 countries and 90 towns. (See map for details.)
Across Africa, the phrase “the circus is in town” now has a new meaning: Roland is here to inspire your creativity!